Terms and conditions

By using the website www.coralinachiriac.com, the user agrees to the terms and conditions listed below. Please read carefully and, if you do not agree with some of the content, please contact us by using the contact form before performing any action that is commercial in nature. Using the website without accepting the terms and conditions is strictly prohibited. Thank you!

Coralinachiriac.com registered trademark, with the web address www.coralinachiriac.com, is a portal for promoting services operated by ARPI PSYCHE SRL.

1. Orders

When you place an order on this website, you may be asked to provide an email address, your name, and a phone number. Any order that you place with us is conditioned by the availability of services and by our acceptance. In the case of an online order, we will send you by email a confirmation for receiving the message. This email confirmation will be generated automatically, and in this way you will have confirmation of the details of your order. If a detail is incorrect, you should inform us immediately. The fact that you received an automated confirmation doesn’t necessarily mean that we will be able to take up your order. Once we send the confirmation email, we will check for the availability of that particular service. If the details of the order are correct, the order will be confirmed through an email or by phone.

2. Payment and Prices 

By using the portal www.coralinachiriac.com, the user understands that they will order services directly from the course center Coralinachiriac.com, which will issue a bill. Any request for a refund of amounts paid for orders will be sent directly to the course center Coralinachiriac.com, without exception.

All prices listed on the website are correct at the time of their publication, however we reserve the right to change them in the future. All taxes are included in the prices. We also reserve the right to change the services available for buying on the website and to stop listing services without prior notification.

Coralinachiriac.com is responsible for updating prices on the website www.coralinachiriac.com. If the price listed isn’t up to date and the course center informs us of this after your order has been placed, we will contact you to inform you about the difference in prices and you have the option to discard the order.

If you choose online payment, it must be done prior to the services being delivered. For the purpose of ensuring a secure online shopping system, the details of your debit/credit card will be encrypted in order to prevent their being intercepted by third parties. Also, the bank that issued your card may perform security checks and may confirm that the order was placed. The payment processor contracted by the course center Coralinachiriac.com doesn’t perform currency exchange.

All prices are in RON.

Online payments are processed by MobilPay, a product of NETOPIA Payments SRL.

3. Service Delivery Policy

The course will be delivered through online sessions on the Zoom platform and through videos recorded via the platform coralinachiriac.com.

The user is informed of the date for the delivery of the services, as well as the date specified in the notification (via email or phone) that they will receive after making the appointment. The user understands that the order may be canceled unilaterally by Coralinachiriac.com at any time, due to unforeseen circumstances, in which case they will be notified by phone.

The company will not be liable for any losses, debts, costs, or expenses that may be incurred in the delivery of these services. In such situations, we will inform you using the contact information provided by you upon placing the order, and subsequently the order will be canceled or delivery will be made to an alternate address.

4. Order Cancellation Policy

In case of cancellation of an order, you should contact us as soon as possible, using the contact form or by phone, specifying the order number and the details of the service you bought.

Return:

– In order to be reimbursed with the money you paid, you must provide an IBAN, this being the only way possible for reimbursement.

– You will receive the money back within a maximum of 15 calendar days.

– The return is FREE OF CHARGE.

Change of services:

– You can also choose to change the services you ordered.

– The change is FREE OF CHARGE.

Coralinachiriac.com may cancel the order placed by the user, without prior notification and without any subsequent obligation of one party toward the other or one party being able to request the other to pay damages, in the following situations:

1. a) The transaction is rejected by the bank that issued the User’s card, in the case of online payment.
2. b) The transaction is invalidated by the card processer agreed by Coralinachiriac.com, in the case of online payment.
3. c) The data provided by the User on the Platform is incomplete and/or incorrect.

5. Information and Complaints

If we ask you for information in order to ensure delivery of the services, you agree to provide accurate and complete information. You authorize us to use, store, or process personal information for the purpose of delivering our services and for marketing services and control purposes. In this way, some personal information may be disclosed to a selected third party if we believe that the services of this third party may be of interest to you or if this is required by law or serves the purpose of delivering goods or services. You have the right to request a copy of the personal information that we have from you. Please contact us if you wish to request that information.

Any complaint about services delivered is to be made via email, at contact@coralinachiriac.com. We promise to reply within 2 workdays. We are also looking forward to your suggestions and to reports of issues (bugs) that you encountered. 

6. Final Notifications

We have made sure that the information available on the website is accurate and error-free. We apologize for any mistake or omission that may occur. We cannot guarantee that the use of the website will be without error or adequate to the purpose, that the faults will be corrected in a timely manner, or that the servers are virus-free; also, we cannot guarantee the entire functionality, accuracy, and reliability of the website and we offer no guarantee, explicit or implicit, about meeting goals or correctness. By accepting these terms of use, you agree to relieve us of any responsibility resulting from the use of information from third parties or from the use of any third party of the website.

We are not liable for any debt to you for providing services beyond the extent allowed by applicable laws, and the fact that some services are available for purchase online doesn’t guarantee that they can be delivered. We reserve the right to cancel at any time an order that, for various reasons, cannot be delivered, and our liability is limited to the amount of money paid for that order. We do not take responsibility for any delays, errors, omissions or loss of information transmitted, viruses or other destructive software conveyed to your personal computer through our website.

We will not be liable for any failure or delay in performing services if problems occur as a result of any act or omission that is beyond our control, such as unavoidable events or actions by third parties.

We have taken all reasonable precautions in order to prevent internet fraud and to make sure that all data collected from you is stored as safely as possible. However, we are not liable in the extreme case of abuse of our secure servers or those of third parties.

The Terms and Conditions listed may be changed at any time without prior notification. The Terms and Conditions, together with the confidentiality policy, any payment form, and instructions for payment constitute the entire agreement between parties. No other term, explicit or implicit, should be a part of this agreement. In case of a conflict between the Terms and Conditions and any other term or provision on the website, these Terms and Conditions will prevail.

Should any term or condition of our agreement be considered invalid, illegal, or inapplicable, the parties agree that such terms or conditions is to be eliminated, and the agreement is to remain in effect without them.

These Terms and Conditions and our agreement will be governed and interpreted according to Romanian laws. The parties to these regulations submit themselves to the exclusive jurisdiction of Romanian courts of law.

No delay or failure on our part to ensure that rights are upheld or reparations made under our agreement will constitute a waiver on our part of such rights or reparations, except when the waiver is confirmed in writing. These Terms and Conditions and an agreement (and all non-contractual obligations arising from or connected to them) will be governed and interpreted according to Romanian laws. Both parties submit themselves to the non-exclusive jurisdiction of Romanian courts of law. All relations, correspondence, and contacts between the parties must be done in Romanian.